Contact Us

Have questions, need support, or want to provide feedback? We're here to help!

Join Our Discord

The fastest way to get help is through our Discord server. Open a support ticket or chat with our community and staff members.

Join Discord Server

Open a Support Ticket

For account issues, technical problems, or ban appeals, please open a support ticket in our Discord server. Our team will respond as soon as possible.

Response Time: Usually within 24 hours

Note: Admins do not handle issues via DMs

Other Ways to Reach Us

General Inquiries

Use Discord support tickets for general questions

Technical Support

Dashboard issues? Open a ticket with detailed information

Community

Chat with other players in Discord community channels

Frequently Asked Questions

How do I get help with my account?

Join our Discord server and open a support ticket. Provide your Discord ID and describe your issue in detail.

Who can I contact about server rules or bans?

For ban appeals or rule clarifications, open a support ticket in Discord. Do not DM staff members directly.

How do I report a bug or issue?

Report bugs through a Discord support ticket. Include screenshots, error messages, and steps to reproduce the issue.

What are your support hours?

Our team monitors support tickets daily. Response times are typically within 24 hours, though complex issues may take longer.